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Are You Living In iPhone Hell?
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2008-08-27 14:22:05
I am. And I have been for the past week and a half.
This morning the iPhone error that has been plaguing me resurfaced. It's become a regular thing. After letting iTunes run the backup of "Blake's iPhone 3G" for 12 (twelve) hours, I pulled the phone out of its dock. The backup progress bar was at around 80%. (It wasn't frozen--four hours in it was at 25% or so.) Let me say that again. The backup was 80% complete after 12 hours. And now my iPhone sees no media (songs, videos) and no third-party apps will launch. Again.
Let me take you back a week and a half, when this nightmare began for me.
I was using Mobile Safari, just browsing a website, when the iPhone froze. I performed the standard drill of holding both the home and top buttons for 5 seconds, to bring up the swipe-to-power-off screen. Instead, the iPhone just rebooted. When it was back up and running, no media (songs, videos) could be seen in the iPod app and no third-party apps (of which I have many) would run. Upon launch, they would show their title screen for a second or two, then quit back to the home screen.
I sycned the phone back to iTunes, but it was no help. I restored the phone from a backup in iTunes--no help. I wiped the phone and started anew. Apps that synced onto the phone would not launch. At the next sync a backup was, of course, triggered--and it froze. Pulling the iPhone from its dock rendered it useless. Stuck on the Apple boot screen. Only going to DFU mode allowed me to get up and running again. And all worked out for about a day. Until the same thing happened again.
Long story short, It's been a pattern of restore, find success, crash, repeat. I even got the phone swapped out for a new one at the Apple Store...just to be sure it wasn't software alone. (On the first sync with iTunes, the new unit became similarly afflicted.) It's been hell and I'm rather frustrated at present.
And I'm not the only one.
More and more reports of this nature have been surfacing on the web. Here's a summary thread on Apple's Support Forums (thanks 'mintyjulep') that tracks the incident. And, thankfully, Apple has become aware of the problem.
As Apple Insider reports, a reader sent an email complaint to Apple about the issue and received a brief response from Steve Jobs himself, which read:"This is a known iPhone bug that is being fixed in the next software update in September" And, so, I anxiously await the September update with an iPhone that is presently of little use to me. Hear my hour-by-hour rants and info on this via Twitter.
Anyone out there want to share their experiences?
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